cm2 not open please help team

cm2 not open please help team


when going to update this error shows

=== DongleManager [Infinity] v1.80 [01-09-2020 10:55:52] ===
Searching...
Card-Reader: FT SCR2000 0
HWID: 00001AD621344082
Box/Dongle found: Infinity-Box/Dongle
Reading...
Serial No (S/N): 00C31AD6
Firmware version: 0144.02
=== Process started: 01-09-2020 10:55:55 ===
Connecting to server
Server connection successfully established
Checking DongleManager version...
Your DongleManager is up-to-date
Checking Dongle Identification...
Authenticating on server...
Authentication stage error:
Server answer:[0031] Dongle identification data damaged.
Contact to Smart-Card/Dongle/Box update problem and solutions - GSM-Forum



please team Help

Attached Images

• cm2 error.PNG (166.4 KB)