Vivo v11 Dead

Vivo V 11 dead umt read info is

OPK_DATA : 30315EBED1DD09CEAAE927CAE0EE967076BC178CA33718DB4F FF8F02A0E7FAD2
Initializing Protocol...OK
Using Auto Loader Selection [1]
Preparing Loader...Done
Sending Loader [8937_029]...Done
Executing Loader...OK
Detecting Chip Type...OK
DebugData : SFMtVVNCIERpYWdub3N0aWNzIDkwMDggKENPTTczKT==
Using Alternate Method...
DebugData : SFMtVVNCIERpYWdub3N0aWNzIDkwMDggKENPTTczKT==
Error getting Payload Information!
Error Log : SFMtVVNCIERpYWdub3N0aWNzIDkwMDggKENPTTczKT==
Please use correct loader and check USB port / cable.
Operation Finished.
QcFire Ver. 5.7


help me please what is the problem